Elevating Your Retail Experience With Cova and AIQ 

We’re excited to announce our newly enhanced integration with Cova Software, designed to transform your retail operations and loyalty program experience. 

Key Features

  • Real-Time Loyalty Discounts: Retail staff can view and redeem customers’ AIQ loyalty points directly in the Cova app, ensuring an effortless checkout process.
  • In-App Loyalty Signup: Enroll customers into AIQ through their Cova profiles, allowing them to accumulate points and enjoy personalized loyalty rewards.
  • Streamlined Setup: Easily configure the integration in Cova’s new Hub by entering the UID and API Key under the AIQ tab.

Benefits

  • Automated Discount Calculations: No more manual discount entries. The system automatically applies the appropriate loyalty discounts.
  • Comprehensive Customer Insights: Access detailed customer badges, points, and available discounts in real-time.
  • Enhanced Customer Experience: Simplify the checkout process and enhance customer satisfaction with instant loyalty point deductions.

How It Works

  1. Setup: Disable any active loyalty rewards in Cova, navigate to Settings > Loyalty Rewards, and activate AIQ.
  2. Redeem Discounts: Add products to the cart, view available discounts, and apply them. Points are deducted automatically.
  3. Enroll Customers: Create or update customer profiles in Cova, and enroll them in AIQ to start earning loyalty points.

This integration is a game-changer for retailers looking to enhance their loyalty program’s membership experience and more effectively streamline operations. Ready to explore the combined power of AIQ x Cova and take your business to new heights?

For more details on how to get started, visit Cova’s official AIQ integration support page.

Sign up to receive launch reminders & info on AIQ’S

upgrading support.

Products

Marketing

Create and scale brilliant marketing campaigns

Loyalty

Turn pitstop customers into long-term patrons

Ecommerce

Order management and SEO foundations made easy

Analytics

Uncover insights and make smarter business decisions daily

Data / CDP

Power your marketing and operational strategy with clean, reliable data

Apps

Retailer-owned and fully branded native and web mobile apps

Use cases

Text Messaging

Automate fully personalized, intelligently timed text messages

Email

Emails that drive real revenue and form customer loyalty

Push Notifications

Capture attention with customer web & native app notifications

Voice Drop

Deliver memorable voice memos straight to your customers

Direct Mail

Intelligent mail printed and shipped via behavior triggers

Abandoned Cart

Recover abandoned customer carts and the associated revenue

AI in AIQ

Leverage AI to craft dreamlike customer comms and optimize shopping experiences

Contests & Lotteries

Sustain rapid growth by running unique contests

Winback Campaigns

Keep your customers engaged with our automated win back technology

Birthday Offers

Show your customers that you care by sending them some love on their birthday

Surveys

Surveys uncover insights to optimize marketing, boost loyalty, and drive revenue

Free support

LIVE System Status

Minute by minute system status and major downtime incident responses

Platform User Guides

Get started quickly and learn about each of our features

Video Demos

Demos of our features and latest releases

Integration Guides

Consolidate multi-market business units through clean data they can trust

Developer Docs

Build amazing apps on top of API’s built for regulation and privacy

AIQ Blog

Up to date news and quick tips/ tricks from your favorite Alpine experts

AIQ Academy

Exclusive courses designed to make you an Alpine IQ certified expert.

Case studies

Explore how our solutions have transformed businesses across industries.
By business type

Premium Support

Hands on help from our team of dedicated experts

Certified Partners

3rd party experts certified by Alpine IQ