Venue loyalty and customer experience automation built for LIVE

Plug into TicketMaster, SevenRooms, Adentro and more to automate pre-sell, parking, wifi loyalty, dining, support comms, and post event sales to drive revenue.

Trusted by more than 4,000+ locations globally
10th fastest growing company in America
  • Inc 5,000 2024
2024 Great places to work certified

The all-in-one platform designed for live events, venues, and creatives that want to delight visitors

From text messaging and email to push notifications and direct mail, you can reach venue goers through multiple channels with top-tier engagement rates. Our seamless platform helps you connect with fans, keep them loyal, and amplify sales via pre/post visit messages.

Proven scale

AIQ directly manages over 132m loyal supporters across the US and Canada. We built home grown technology that’s delivered billions of messages across multiple channels.

Omni-channel messaging

Modern citizens want modern messaging that is personalized based on their preferences, screens, and behaviors

Signup, survey, chat

Grow your supporter base fast with our custom forms builder, chat, or through integrations like TicketMaster, SevenRooms, or Adentro. AIQ also boasts a full survey system that seamlessly works with messaging channels.

Key Features: Other Platforms
Text, email, push notifications, direct mail
Tailored for venues that want modern outreach tools and automation
Text only
Mass send, time window, triggered by behavior scheduling
Includes robust loyalty features for rewards, onboarding, and repeat business
Mass send only
Wifi onboarding & loyalty
Get new loyalty members via wifi onboarding with the Adentro integration
N/A
Respond to texts with our Chat engagement inbox
Have full conversations with your visitors with the help of custom template responses and detailed CRM data to assist in personalized engagements.
N/A
Fallback to other channels automatically if user's device is offline
Fallback to other channels automatically if users device is offline
N/A
Target audiences with AI
Generate audiences to target using AI infused directly into our dashboard
Manual time-consuming segmentation
Branded wallet pass
Allow supporters to easily download an Apple/Android wallet pass giving them real-time supporter push notifications
N/A

Limitless options for unprecedented traction

Modernize venue revenue and create a lifetime of engagement.

Intelligent sales

Pre-visit/ post-visit sales flows from tickets and reservations to post visit related event upsells.

Loyalty

Drop rewards to VIP visitors and even leverage wifi to onboard venue members with Adentro.

Reminders

Parking, upcoming shows, reservation status changes, post-visit review requests.

Breaking News

Weather delays, emergency instructions, popup events.

“The way AIQ has streamlined so many targeting efforts into one platform has saved my life! This allows us to target our audiences strategically, while making the process of executing different levels of campaigns a breeze. They really know how to make both the client and the consumer happy.”

Ryli Kant
Marketing Director

10 Reasons Why Loyalty Programs Have Undeniable Power

How to Build An Effective Customer Loyalty Program In Retail

Be part of the 4,000 locations thriving with AIQ

Products

Marketing

Create and scale brilliant marketing campaigns

Loyalty

Turn pitstop customers into long-term patrons

Ecommerce

Order management and SEO foundations made easy

Analytics

Uncover insights and make smarter business decisions daily

Data / CDP

Power your marketing and operational strategy with clean, reliable data

Apps

Retailer-owned and fully branded native and web mobile apps

Use cases

Text Messaging

Automate fully personalized, intelligently timed text messages

Email

Emails that drive real revenue and form customer loyalty

Push Notifications

Capture attention with customer web & native app notifications

Voice Drop

Deliver memorable voice memos straight to your customers

Direct Mail

Intelligent mail printed and shipped via behavior triggers

Abandoned Cart

Recover abandoned customer carts and the associated revenue

AI in AIQ

Leverage AI to craft dreamlike customer comms and optimize shopping experiences

Contests & Lotteries

Sustain rapid growth by running unique contests

Winback Campaigns

Keep your customers engaged with our automated win back technology

Birthday Offers

Show your customers that you care by sending them some love on their birthday

Free support

LIVE System Status

Minute by minute system status and major downtime incident responses

Platform User Guides

Get started quickly and learn about each of our features

Video Demos

Demos of our features and latest releases

Integration Guides

Consolidate multi-market business units through clean data they can trust

Developer Docs

Build amazing apps on top of API’s built for regulation and privacy

AIQ Blog

Up to date news and quick tips/ tricks from your favorite Alpine experts

AIQ Academy

Exclusive courses designed to make you an Alpine IQ certified expert.

By business type

Premium Support

Hands on help from our team of dedicated experts

Certified Partners

3rd party experts certified by Alpine IQ

Products

Marketing

Create and scale brilliant marketing campaigns

Loyalty

Turn pitstop customers into long-term patrons

Ecommerce

Order management and SEO foundations made easy

Analytics

Uncover insights and make smarter business decisions daily

Data / CDP

Power your marketing and operational strategy with clean, reliable data

Apps

Retailer-owned and fully branded native and web mobile apps

Text Messaging

Automate fully personalized, intelligently timed text messages

Email

Emails that drive real revenue and form customer loyalty

Push Notifications

Capture attention with customer web & native app notifications

Voice Drop

Deliver memorable voice memos straight to your customers

Direct Mail

Intelligent mail printed and shipped via behavior triggers

Abandoned Cart

Recover abandoned customer carts and the associated revenue

AI in AIQ

Leverage AI to craft dreamlike customer comms and optimize shopping experiences

Contests & Lotteries

Sustain rapid growth by running unique contests

Winback Campaigns

Keep your customers engaged with our automated win back technology

Birthday Offers

Show your customers that you care by sending them some love on their birthday

By business type

Premium Support

Hands on help from our team of dedicated experts

Certified Partners

3rd party experts certified by Alpine IQ

Free support

LIVE System Status

Minute by minute system status and major downtime incident responses

Platform User Guides

Get started quickly and learn about each of our features

Video Demos

Demos of our features and latest releases

Integration Guides

Consolidate multi-market business units through clean data they can trust

Developer Docs

Build amazing apps on top of API’s built for regulation and privacy

AIQ Blog

Up to date news and quick tips/ tricks from your favorite Alpine experts

AIQ Academy

Exclusive courses designed to make you an Alpine IQ certified expert.