About Us

We empower retailers and brands to forge lasting connections with their customers. We believe that when retailers succeed, communities prosper and businesses flourish.

AIQ, also referred to as Alpine IQ, was established in 2019 with a clear vision: to revolutionize customer data compliance within heavily regulated industries.

Over time, our tool naturally evolved into a comprehensive suite of products designed to address a variety of critical challenges faced by retailers. Our solutions empower businesses to streamline core operations and make informed decisions with ease, eliminating the uncertainties around customer demographics and preferences.

We cater to organizations of all scales, from small family-owned enterprises to large publicly listed corporations, ensuring that our solutions are accessible and beneficial to businesses of every size.

Innovation and success start with great culture

We embrace openness

Encouraging open communication and collaboration is a core value at AIQ. We empower every team member to share their thoughts, feelings and ideas, no matter their role or rank.

We push the pace of industries

The relentless pursuit of mastering our craft drives us to create exceptional products. Efficiency is important to us, so we stay agile. We reduce red tape and blockers, and keep our best developers leading teams, rather than managing them.

We are empathetic by nature

We built AIQ to serve the hearts and minds of operators. We work hard to understand and create meaningful change for our customers, and their customers alike. We make decisions with care and a deep sense of purpose.

We take the path less traveled

The path to true happiness isn’t always as simple as taking the ‘happy path’. And because of that, we go above and beyond for our customers. We understand their challenges and work hard to find innovative and delightful solutions. We don’t shy away from challenges, and we don’t take the easy road.

Everybody thinks like an owner

We take radical ownership of our work, our product, and our overall success. As stewards of the company, we recognize our responsibility to create and uphold a legacy that we can all be proud of.

We've got your back with support you can count on

Comprehensive support is available if your team needs an extra helping hand. Take advantage of our Premium support packages and receive up to:

  • 2 hours of video conferencing monthly with a dedicated CSM
  • priority engineering support
  • priority response times

Get started easily with tips from our blog

Enhance your strategy with best practices and learn how to get the most from your AIQ suite.

AIQ: 2024-2025 Great Place to Work Certified™

Spring Enhancements: Discount Builder & Campaign Reports

Products

Marketing

Create and scale brilliant marketing campaigns

Loyalty

Turn pitstop customers into long-term patrons

Ecommerce

Order management and SEO foundations made easy

Analytics

Uncover insights and make smarter business decisions daily

Data / CDP

Power your marketing and operational strategy with clean, reliable data

Apps

Retailer-owned and fully branded native and web mobile apps

Use cases

Text Messaging

Automate fully personalized, intelligently timed text messages

Email

Emails that drive real revenue and form customer loyalty

Push Notifications

Capture attention with customer web & native app notifications

Voice Drop

Deliver memorable voice memos straight to your customers

Direct Mail

Intelligent mail printed and shipped via behavior triggers

Abandoned Cart

Recover abandoned customer carts and the associated revenue

AI in AIQ

Leverage AI to craft dreamlike customer comms and optimize shopping experiences

Contests & Lotteries

Sustain rapid growth by running unique contests

Winback Campaigns

Keep your customers engaged with our automated win back technology

Birthday Offers

Show your customers that you care by sending them some love on their birthday

Free support

LIVE System Status

Minute by minute system status and major downtime incident responses

Platform User Guides

Get started quickly and learn about each of our features

Video Demos

Demos of our features and latest releases

Integration Guides

Consolidate multi-market business units through clean data they can trust

Developer Docs

Build amazing apps on top of API’s built for regulation and privacy

AIQ Blog

Up to date news and quick tips/ tricks from your favorite Alpine experts

AIQ Academy

Exclusive courses designed to make you an Alpine IQ certified expert.

By business type

Premium Support

Hands on help from our team of dedicated experts

Products

Marketing

Create and scale brilliant marketing campaigns

Loyalty

Turn pitstop customers into long-term patrons

Ecommerce

Order management and SEO foundations made easy

Analytics

Uncover insights and make smarter business decisions daily

Data / CDP

Power your marketing and operational strategy with clean, reliable data

Apps

Retailer-owned and fully branded native and web mobile apps

Text Messaging

Automate fully personalized, intelligently timed text messages

Email

Emails that drive real revenue and form customer loyalty

Push Notifications

Capture attention with customer web & native app notifications

Voice Drop

Deliver memorable voice memos straight to your customers

Direct Mail

Intelligent mail printed and shipped via behavior triggers

Abandoned Cart

Recover abandoned customer carts and the associated revenue

AI in AIQ

Leverage AI to craft dreamlike customer comms and optimize shopping experiences

Contests & Lotteries

Sustain rapid growth by running unique contests

Winback Campaigns

Keep your customers engaged with our automated win back technology

Birthday Offers

Show your customers that you care by sending them some love on their birthday

By business type

Premium Support

Hands on help from our team of dedicated experts

Free support

LIVE System Status

Minute by minute system status and major downtime incident responses

Platform User Guides

Get started quickly and learn about each of our features

Video Demos

Demos of our features and latest releases

Integration Guides

Consolidate multi-market business units through clean data they can trust

Developer Docs

Build amazing apps on top of API’s built for regulation and privacy

AIQ Blog

Up to date news and quick tips/ tricks from your favorite Alpine experts

AIQ Academy

Exclusive courses designed to make you an Alpine IQ certified expert.