AIQ x Terpli: Transforming In-Store Engagement with AI-Powered Ecommerce Kiosks

October 15, 2024

by Katie Howe

How AIQ and Terpli Power Ecommerce Kiosks for Seamless Retail Experiences

In the evolving retail landscape, creating seamless and convenient shopping experiences has become essential. Ecommerce kiosks are revolutionizing how customers interact with brands, offering a bridge between online and in-store environments. At AIQ, we empower retailers to leverage this technology through our powerful data-driven platform and seamless integration with Terpli, enabling personalized, highly targeted interactions that drive both engagement and conversion.

Why Ecommerce Kiosks Matter

Ecommerce kiosks provide customers with an immersive, self-guided shopping experience, often eliminating the need for assistance. By integrating these kiosks into the retail environment, businesses can ensure consistent service, increase basket size, and deliver a modern, user-friendly shopping experience. With today’s customers expecting the convenience of Ecommerce alongside the immediacy of in-store shopping, kiosks have become an essential tool.

AIQ’s partnership with Terpli takes this experience to the next level. Through our integrated solutions, retailers can provide highly customized product recommendations, blending the power of AIQ’s data and customer segmentation with Terpli’s advanced product intelligence.

The Power of Data: AIQ x Terpli

AIQ’s foundation in data optimization enables retailers to extract maximum value from Ecommerce kiosks. By integrating with Terpli, we unlock even deeper insights into customer behavior and product performance. This partnership allows businesses to track customer interactions at kiosks, gather behavior data, and optimize product recommendations in real-time, ensuring that retailers are meeting customer needs at every touchpoint.

For example, with Terpli’s product data layered into AIQ’s segmentation capabilities, brands can offer personalized product suggestions based on each customer’s preferences, prior purchases, and even desired effects. This combination provides the opportunity to guide customers toward the products that are best suited to their needs, enhancing the shopping experience and boosting sales.

Personalization at Scale: AIQ x Terpli

Through the AIQ and Terpli integration, retailers can deliver hyper-targeted, meaningful experiences at scale. Ecommerce kiosks powered by our joint capabilities provide personalized product recommendations based on a customer’s preferences, browsing history, and loyalty status. These insights can be applied to suggest tailored products or promote exclusive offers, driving deeper engagement and increasing conversion rates.

AIQ’s Customer Lifecycle Data, combined with Terpli’s robust product intelligence, allows brands to create a shopping experience that feels personal and intuitive—turning Ecommerce kiosks into personalized shopping assistants that build stronger customer relationships.

Seamless Integration with POS, Loyalty, and Terpli Product Intelligence

Kiosks don’t operate in isolation—they need to seamlessly integrate into a brand’s broader ecosystem. AIQ’s platform enables easy connection with POS systems, loyalty programs, and Terpli’s product database to create a cohesive customer journey. Whether customers are redeeming loyalty points, browsing tailored product suggestions, or accessing their account details, they experience a fluid, unified shopping journey.

Terpli’s product intelligence further enhances the integration, allowing kiosks to display product effects, terpene profiles, and tailored recommendations based on individual customer needs. This powerful combination not only enhances the customer experience but also helps brands to upsell products and boost overall sales.

Driving Results with AIQ and Terpli

AIQ and Terpli together equip retailers with the tools they need to maximize the potential of Ecommerce kiosks. By leveraging AIQ’s data-driven platform and Terpli’s product intelligence, brands can create personalized, engaging, and efficient shopping experiences that cater to today’s savvy consumers.

Ecommerce kiosks represent the future of retail, and with AIQ and Terpli, businesses can stay ahead of the curve, offering experiences that drive both engagement and sales.

Download the AIQ xTerpli integration guide for more information.

AIQ x Terpli: AI Powered Self-Service Kiosks

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Products

Marketing

Create and scale brilliant marketing campaigns

Loyalty

Turn pitstop customers into long-term patrons

Ecommerce

Order management and SEO foundations made easy

Analytics

Uncover insights and make smarter business decisions daily

Data / CDP

Power your marketing and operational strategy with clean, reliable data

Apps

Retailer-owned and fully branded native and web mobile apps

Text Messaging

Automate fully personalized, intelligently timed text messages

Email

Emails that drive real revenue and form customer loyalty

Push Notifications

Capture attention with customer web & native app notifications

Voice Drop

Deliver memorable voice memos straight to your customers

Direct Mail

Intelligent mail printed and shipped via behavior triggers

Abandoned Cart

Recover abandoned customer carts and the associated revenue

AI in AIQ

Leverage AI to craft dreamlike customer comms and optimize shopping experiences

Contests & Lotteries

Sustain rapid growth by running unique contests

Winback Campaigns

Keep your customers engaged with our automated win back technology

Birthday Offers

Show your customers that you care by sending them some love on their birthday

By business type

Premium Support

Hands on help from our team of dedicated experts

Certified Partners

3rd party experts certified by Alpine IQ

Free support

LIVE System Status

Minute by minute system status and major downtime incident responses

Platform User Guides

Get started quickly and learn about each of our features

Video Demos

Demos of our features and latest releases

Integration Guides

Consolidate multi-market business units through clean data they can trust

Developer Docs

Build amazing apps on top of API’s built for regulation and privacy

AIQ Blog

Up to date news and quick tips/ tricks from your favorite Alpine experts

AIQ Academy

Exclusive courses designed to make you an Alpine IQ certified expert.