Alpine IQ background

Becoming AIQ

Katie Howe
May 10, 2024

An Ode to the Alpine IQ Journey

Alpine IQ started as a data management company at its inception. Focused on being the nexus for regulated industries, brothers Nick and West Paschal, alongside partner Shahzil Abid, sought to create a system to make retail data clean and actionable for customers on their platform. 

Significant  gaps in the tech infrastructure existed for regulated markets at this time. The communication platforms and privacy-first, medical-focused tech available seemingly forced businesses to operate around their structure, not the other way around. Organically, they wanted to change this. 

A Single, Powerful Platform 

In February 2020, the Paschal brothers and Abid launched Alpine IQ, disrupting the market with a transparent approach to data management and tackling customer issues head-on with their service. 

Alpine IQ’s market footprint has dramatically evolved since its launch, growing from one customer to 3,800+ locations in just 36 months. 

Now, Alpine IQ fuels retail infrastructure on a large scale, transforming its data platform into an entire tool suite. This effectively bridges the gap between retailers and their customers that existed when it first entered the market. 

Looking ahead, this growth journey has poised the Alpine IQ system to serve retailers beyond regulated markets. Trusted to create the ultimate customer experience, driving revenue and increasing retention with a single, powerful platform. 

Becoming AIQ

“Experiencing growth that surpassed our greatest expectations, we embarked on developing a brand poised for global recognition,” says Paschal.  

As we expand, we’re shifting our branding to express what’s to come, re-introducing ourselves as AIQ, with an all-in-one tech stack solution backed by modern infrastructure. 

“With the introduction of AIQ.com and our updated emblem, we transition into a new era. Our reimagined product offerings now cater to a diverse clientele across the globe, providing a comprehensive suite tailored for the innovators at the helm of business,” says Paschal. 

New Market Expansion 

AIQ is focused on expanding connections into new industries, offering a competitive service across all markets while remaining dedicated to its current customers and their platform experience. 

“AIQ represents a world where we can offer services to any industry and help more people in more places,” writes Paschal. “No matter your tech stack, we have options for every possible loyalty accrual path, couponing, collectibles, messaging flows, shopping experience, or staff program in any industry. Just pick your favorite point-of-sale and power up everything else in a few clicks.”

AIQ aspires for its services to resonate with entrepreneurs, marketers and innovators regardless of industry, aiming to become a standard best practice in every market we touch. 

 

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Turn pitstop customers into long-term patrons

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Data / CDP

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Automate fully personalized, intelligently timed text messages

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Recover abandoned customer carts and the associated revenue

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Contests & Lotteries

Sustain rapid growth by running unique contests

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Birthday Offers

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Free support

LIVE System Status

Minute by minute system status and major downtime incident responses

Platform User Guides

Get started quickly and learn about each of our features

Video Demos

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Integration Guides

Consolidate multi-market business units through clean data they can trust

Developer Docs

Build amazing apps on top of API’s built for regulation and privacy

AIQ Blog

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AIQ Academy

Exclusive courses designed to make you an Alpine IQ certified expert.
By business type

Premium Support

Hands on help from our team of dedicated experts

Certified Partners

3rd party experts certified by Alpine IQ
Products

Marketing

Create and scale brilliant marketing campaigns

Loyalty

Turn pitstop customers into long-term patrons

Ecommerce

Order management and SEO foundations made easy

Analytics

Uncover insights and make smarter business decisions daily

Data / CDP

Power your marketing and operational strategy with clean, reliable data

Apps

Retailer-owned and fully branded native and web mobile apps

Text Messaging

Automate fully personalized, intelligently timed text messages

Email

Emails that drive real revenue and form customer loyalty

Push Notifications

Capture attention with customer web & native app notifications

Voice Drop

Deliver memorable voice memos straight to your customers

Direct Mail

Intelligent mail printed and shipped via behavior triggers

Abandoned Cart

Recover abandoned customer carts and the associated revenue

AI in AIQ

Leverage AI to craft dreamlike customer comms and optimize shopping experiences

Contests & Lotteries

Sustain rapid growth by running unique contests

Winback Campaigns

Keep your customers engaged with our automated win back technology

Birthday Offers

Show your customers that you care by sending them some love on their birthday

By business type

Premium Support

Hands on help from our team of dedicated experts

Certified Partners

3rd party experts certified by Alpine IQ

Free support

LIVE System Status

Minute by minute system status and major downtime incident responses

Platform User Guides

Get started quickly and learn about each of our features

Video Demos

Demos of our features and latest releases

Integration Guides

Consolidate multi-market business units through clean data they can trust

Developer Docs

Build amazing apps on top of API’s built for regulation and privacy

AIQ Blog

Up to date news and quick tips/ tricks from your favorite Alpine experts

AIQ Academy

Exclusive courses designed to make you an Alpine IQ certified expert.