AIQ’s Support Model Just Got a Major Upgrade

Introducing a +67% boost in monthly customer touchpoints—AIQ’s new support model underscores our commitment to your growth, delivering a service that offers even more.

We understand the challenge of connecting with customers in a competitive market. While others scale back, we’re expanding our customer success department to help you thrive.

Our upgrade means a +67% increase in customers receiving dedicated support monthly, ensuring your team gets personalized help exactly when needed. This drives stronger engagement, advanced analytics insights, and lasting loyalty.

• 67% More Support: A significant increase in monthly customer touchpoints, bringing more personalized and consistent support.
• Commitment to Growth: While the marketplace may be contracting, we’re investing in our support teams to help you sustain growth in a competitive industry.
• More Touchpoints, More Success: With expanded support, you’ll be better positioned to make informed decisions and optimize your investment in AIQ.

Together, we’ll navigate the challenges ahead, making your goals our mission.

Each service level is crafted to ensure small, mid, and large-size businesses have what they need to achieve sustained growth and profitability, even in today’s competitive marketplace.

Self-Service Accounts: Independent success monitoring with access to key resources.

Success Accounts: Comprehensive starter support with added features.
67% of accounts will now receive a dedicated touchpoint 

Premium Success Accounts: Enhanced touchpoints for ongoing support and growth. (*Previously Support Type, Pro / Pro Plus)

Enterprise Accounts: Maximum engagement with dedicated support and strategy-driven resources.

*For questions on support upgrades, reach out to our team via live chat, weekdays 10AM-4PM EST.

This upgrade is about success enablement, providing the tools, support, and resources you need to succeed in an increasingly challenging marketplace.

With a more dynamic structure, we’re committed to helping you:

• Enhance customer engagement and drive business growth.
• Access tailored resources and insights designed for your success.
• Stay ahead in a competitive marketplace with actionable guidance.

Our focus on expanding customer support ensures that you get the attention your business deserves.

Together, we’ll redefine what it means to be successful in this industry as we premiere a new era of customer success with AIQ in January 2025.