Bring lapsed customers back with automated winback campaigns. Acquiring new customers is 5x more expensive than retaining an existing one. Keep your customers engaged and save your budget for what matters most.
Prevent churn with winback campaigns tailored to your customer’s unique buying cycle, not pre-defined static buying windows.
• Trigger automatic campaigns when a customer is becoming absent, not when they're already gone
• Message customers 2 hours before their preferred buying time to be top of mind
• Unlock deals, rewards, and drip messaging to keep customers engaged
Set custom inactivity thresholds (e.g. 30, 60, or 90 days)and AIQ will automatically launch winback campaigns when customers go quiet.
You control the timing, messaging, and channels, so you can re-engage before churn becomes permanent.
See exactly how many customers came back, what they purchased, and how much revenue each campaign brought in.
Break it down by channel, audience segment, and incentive—so you know what’s working and where to optimize next.