First click to final reward: Why Terpli, AIQ’s cannabis AI Sales Agent is the smartest stack in the industry

Terpli: AIQ’s cannabis AI Sales Agent, is your AI-powered personalization layer. The digital budtender that helps customers (and budtenders) choose better, faster.

It guides shopping journeys based on desired effects (like sleep, focus, or creativity), informed by COA data, customer reviews, and zero-party inputs. Whether online or in-store, it drives confident purchases and bigger baskets.

  • On your website: Terpli captures attention and boosts loyalty sign-ups by tying reviews and recommendations to rewards
  • In-store: Our tool helps budtenders guide the sale in real time going beyond past purchase history to personalize every recommendation on the spot
  • All together: AIQ’s Terpli builds trust and drives up average order value, one smart recommendation at a time

You’ve invested in AIQ for data management, robust segmentation, diverse marketing channels, and loyalty opportunities. Now imagine turning all that backend intelligence into revenue-generating customer experiences. That’s where Terpli comes in. Built specifically as an AI-powered frontend personalization engine made for cannabis, Terpli connects the dots between consumer intent and conversion.

From first click to final reward, Terpli by AIQ forms a true customer intelligence loop for cannabis retailers.

The problem most operators face:

  • Your system are tied together using duct tape (i.e. under developed APIs)
  • Relying only on sales data hides real demand. Popular products aren’t always satisfying or repeat purchase-worthy
  • Loyalty programs are often generic and underutilized
  • Operators miss key signals about what customers want and why they buy, limiting their ability to re-target meaningfully.

The solution:

AIQ’s Terpli = Personalized revenue, at scale

This bundle connects the dots between what your customers do and what they actually want.

AIQ acts as the intelligent foundation for customer retention. It handles loyalty programs, drives referrals, and automates retargeting to bring customers back, but it doesn't live on your website. It knows what customers bought, not what they looked for and didn’t find.

That’s where Terpli comes in.

Terpli closes the data loop by capturing intent in real time. It guides customers to the right products, introduces them to SKUs they might never have found, and collects zero-party data through reviews, preferences, and recommendations. It also nudges patrons into loyalty sign-ups and gives them a reason to engage both online and in-store.

When used together, retailers move from reactive selling to predictive personalization.

  • No more disconnected tools or duplicate systems
  • Better insight on what to promote
  • No more missed intent or generic menu browse experiences
Read the full case study: Boldened CLTV with AIQ's tool suite, now featuring Terpli.

Ready to roll

Loyalty lift-off: Turn product discovery into loyalty sign-ups. Terpli prompts customers to join your program while they browse, not just at checkout. Natural nudges tied to recommendations make enrollment effortless.

Budtender assist: Enable budtenders with recommendations that work. Instead of guessing based on past purchases, they get instant suggestions aligned with customer goals like relaxation, energy, or creativity. This builds trust while boosting AOV.

Interactive product discovery stations: Turn waiting time into shopping time. In-store tablets with Terpli accessible let customers explore personalized recommendations while they browse. Longer engagement leads to higher confidence and bigger baskets.

Review campaigns for feedback: Launch targeted review campaigns for specific brands or new SKUs. When customers purchase featured products, prompt them to log into Terpli and leave a review via QR codes or in-store devices. Get direct feedback on what's resonating before you decide on future inventory or promotions.

Coming soon

Cross-category cart spikes: Launch effect-driven campaigns that span your entire inventory. Create "Sleep Support" campaigns featuring flower, vapes, gummies, and tinctures all in one promotion. Customers discover complementary products they might have missed, building bigger baskets around their desired effects.

Engagement-driven automation: Turn every Terpli interaction into retargeting gold. Customers who engage with recommendations, leave reviews, or browse by effects become targetable segments in AIQ. Launch automated winback campaigns featuring top-rated flower for your flower lovers, or promote highly-reviewed sleep products to customers who previously browsed sleep options. Every click builds your retargeting audience for future campaigns.

Event-driven engagement: Promote specific brands with brand sponsored Loops within recommendations. During vendor days or brand promotions, Terpli gives your featured brand premium placement in customer recommendations. The spotlight only activates when the brand's products genuinely match what the customer is looking for, ensuring authentic recommendations that drive trial and strengthen brand partnerships.

A winning tool suite, now featuring AIQ’s cannabis AI Sales Agent: Terpli

This is the only integration that:

  • Connects browsing intent to buying behavior using verified effect data and real-time feedback
  • Turns a single customer action into both a personalized product experience and a loyalty journey
  • Surfaces products customers would never find on their own while giving them the confidence to try something new
  • Goes further than other recommendation engines by combining reviews, loyalty, and behavioral segmentation into one unified system

Stephanie Vrona

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