Build connections that last. Drive revenue that scales.

• 65% of total revenue generated from loyalty members
• 3,475 average new customers gained after launch
• $224,870 average ROI
• 700K+ in total revenue for top-performing stores within the first year

Challenge

Many retailers across Canada entered the market without a loyalty strategy in place, missing opportunities to retain customers, capture first-party data, and drive repeat purchases.

Early loyalty attempts through outdated or non-compliant platforms caused operational headaches, data silos, and inconsistent customer experiences across stores. Retailers needed a modern, compliant, and scalable loyalty foundation that could support growth across multiple channels and markets.

Solution

AIQ Loyalty delivered a unified, data-driven loyalty program purpose-built for modern retail. By combining personalized rewards, advanced segmentation, and real-time automation, AIQ helped Canadian retailers launch programs that immediately increased customer engagement, revenue, and retention.

With AIQ, retailers can:

• Onboard members through Signup Forms, Wallet Passes, kiosks, or API integrations
• Stay compliant with Canadian marketing and loyalty messaging laws
• Personalize rewards, tiers, and points modifiers based on shopper behavior
• Provide unified experiences across multiple POS systems and ecommerce sites
• Build engagement through AIQ’s web and native mobile apps
• Leverage Analytics & Personas to understand high-value customers and ROI impact

AIQ’s technology ensures seamless operations, while its account management and support teams help retailers scale fast and compliantly.

Results

Canadian retailers new to loyalty saw measurable results within months of launching AIQ:

Retailer performance highlights:

• Retailer A: $707,433 ROI | 1 year on AIQ
• Retailer B: $148,190 ROI | 8 months on AIQ
• Retailer C: $28,767 ROI | 5 months on AIQ

AIQ Loyalty empowered each retailer to transform member engagement into measurable growth, proving that when loyalty is done right, it becomes a primary driver of revenue.

AIQ Advantage: Build smarter loyalty ecosystems

AIQ’s 2025 Loyalty product suite extends far beyond points and perks. Retailers across Canada use AIQ to turn every customer interaction into long-term retention:

• Loyalty: Fully customizable tiers, earn/redeem logic, and cross-store visibility.
• Wallet Passes: Deliver instant digital rewards with frictionless redemption.
• Loops: Promote exclusive loyalty deals on menus, apps, and in-store screens.
• Marketing: Automate engagement across SMS, email, and push notifications.
• Analytics & Personas: Track lifetime value, churn risk, and campaign performance in real time.

AIQ builds loyalty that lasts

AIQ Loyalty gives Canadian retailers the power to drive retention, compliance, and revenue growth, all through one connected ecosystem. From launch to long-term scale, AIQ transforms loyalty from a marketing tool into a sustainable, data-driven growth engine.

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