AIQ x Cova: New Enhanced Integration

Elevating Your Retail Experience With Cova and AIQ

We’re excited to announce our newly enhanced integration with Cova Software, designed to transform your retail operations and loyalty program experience.

Key Features

  • Real-Time Loyalty Discounts: Retail staff can view and redeem customers’ AIQ loyalty points directly in the Cova app, ensuring an effortless checkout process.
  • In-App Loyalty Signup: Enroll customers into AIQ through their Cova profiles, allowing them to accumulate points and enjoy personalized loyalty rewards.
  • Streamlined Setup: Easily configure the integration in Cova’s new Hub by entering the UID and API Key under the AIQ tab.

Benefits

  • Automated Discount Calculations: No more manual discount entries. The system automatically applies the appropriate loyalty discounts.
  • Comprehensive Customer Insights: Access detailed customer badges, points, and available discounts in real-time.
  • Enhanced Customer Experience: Simplify the checkout process and enhance customer satisfaction with instant loyalty point deductions.

How It Works

  1. Setup: Disable any active loyalty rewards in Cova, navigate to Settings > Loyalty Rewards, and activate AIQ.
  2. Redeem Discounts: Add products to the cart, view available discounts, and apply them. Points are deducted automatically.
  3. Enroll Customers: Create or update customer profiles in Cova, and enroll them in AIQ to start earning loyalty points.

This integration is a game-changer for retailers looking to enhance their loyalty program’s membership experience and more effectively streamline operations. Ready to explore the combined power of AIQ x Cova and take your business to new heights?

For more details on how to get started, visit Cova’s official AIQ integration support page.

Katie Howe

Katie Howe is the voice behind AIQ’s marketing content, blending strategic insight with a knack for storytelling. With a background in brand development and customer engagement, she’s passionate about helping retailers and brands unlock the full potential of their data and campaigns. When she’s not writing, Katie’s likely exploring new cities, testing recipes, or browsing bookshops.

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