Powering faster check-ins, seamless delivery, and mobile order management for modern retail teams operating under AIQ ecommerce. 

Retail teams should not be tied to a counter. They should be able to move freely, serve customers faster, and manage orders wherever the moment demands.

Today, we are excited to announce the release of the AIQ ecom staff app, a dedicated mobile app for retailers designed to streamline in-store check-ins, delivery workflows, and real-time order management.

Built for both iOS and Android, the AIQ ecom staff app brings ecommerce operations directly into the hands of your team.

What is the AIQ ecom staff app?

The AIQ ecom staff app is a rebrand and evolution of the former Dispense staff app, rebuilt under the AIQ ecosystem and designed exclusively for retailer teams.

It is:

• Available on iOS and Android
• Optimized for mobile and tablet breakpoints
• Used by retailers only, not consumers
• Included in your standard ecommerce pricing at no additional cost

This is not a consumer app. It is an operational tool built to make your team faster, more flexible, and more effective.

Built for real retail workflows

The AIQ ecom staff app supports the most critical daily operational moments:

1. QR scanning for speedy check-ins

Teams can scan customer QR codes at the door for fast and frictionless check-ins.

• Reduce wait times
• Eliminate manual lookup
• Keep lines moving during peak hours
• Empower staff to check in customers anywhere in the store

No more tying your budtenders to stationary computers. Check-ins happen where your customers are.

2. Real-time order visibility

Staff can view all active orders at a glance and tap into detailed order information instantly.

From the orders page to the order details view, teams can:

• See customer information
• Review order items and totals
• Update order statuses (checked in, closed, and more)
• Manage both pickup and delivery workflows

This gives teams operational clarity without returning to the back office.

3. Seamless delivery management

Delivery drivers now have access to critical information directly inside the app.

• Customer address
• Delivery notes
• License photo for ID verification
• One-tap address opening in Maps for directions

This enables:

• Faster dispatch
• Safer and more compliant ID verification
• Smoother handoffs at the door
• Reduced friction between store and driver

Delivery is no longer a disconnected workflow. It is fully integrated into your ecommerce operations.

Why this matters

Speed and flexibility directly impact customer experience and revenue.

The AIQ ecom staff app enables:

• Faster check-ins
• Greater mobility for budtenders
• Clear delivery visibility
• Reduced operational bottlenecks
• Stronger compliance support in the field

When your team can operate confidently from anywhere, service improves. When service improves, repeat revenue follows.

Included in your AIQ ecommerce plan

The AIQ ecom staff app is built directly into your AIQ ecommerce plan. No add-ons. No additional fees. No separate licensing.

If you are running AIQ ecommerce, your team is ready to go mobile today.

Download the AIQ ecom staff app

• iOS: https://apps.apple.com/us/app/aiq-ecom-staff-app/id6756137763
• Android: https://play.google.com/store/apps/details?id=com.aiq.ecom

Retail mobility, fully connected

The AIQ ecom staff app is another step toward a fully unified retail ecosystem.

From ecommerce and loyalty to marketing automation and real-time reporting, AIQ continues to build tools that eliminate silos and give retailers full control over their operations.

This is what modern retail enablement looks like:

• Connected systems
• Mobile-first operations
• Real-time visibility
• No unnecessary friction

If you are an existing ecommerce customer, download the app and empower your team today. If you are exploring AIQ ecommerce now your entire staff workflow is mobile from day one.

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