Turn concentrate shoppers into loyal customers this 7/10

For cannabis retailers and concentrate brands, 7/10 (OIL Day) is one of the biggest sales opportunities of the year. Customers are actively looking for concentrates, vapes, extracts, live resin, rosin, wax, shatter, and other concentrate products, making it the perfect time to reach high-intent shoppers with relevant campaigns.

The challenge isn't simply sending another promotional message. It's ensuring the right customers receive the right offer, through the right channel, while giving your team clear visibility into what actually drove revenue.

With AIQ, retailers can identify concentrate shoppers, build targeted audiences, automate personalized campaigns, and measure the business impact long after the sale has ended.

Start with the right audience

Not every customer should receive the same 7/10 promotion.

Instead of broadcasting one message to your entire database, AIQ allows retailers to create audiences based on purchasing behavior, loyalty activity, and customer engagement.

Leading up to 7/10, consider building audiences such as:

  • Customers who have previously purchased concentrate products
  • Customers whose most frequent purchases are concentrates
  • Loyalty members who regularly purchase concentrates
  • Customers who haven't purchased concentrates recently and may be ready to return
  • High-value concentrate shoppers based on lifetime spend
  • Customers who purchased concentrates during previous 7/10 promotions
  • Customers who have recently engaged with concentrate-related marketing campaigns

These audiences help ensure your promotions are relevant, improving engagement while creating a more personalized shopping experience.

Personalize campaigns before 7/10

Once your audiences are built, AIQ makes it easy to launch coordinated campaigns across your marketing channels.

Rather than relying on a single announcement, retailers can create a multi-touch strategy leading up to the holiday.

For example:

5 days out

  • Announce upcoming concentrate specials.
  • Build anticipation around exclusive products or limited-time offers.

Three days before

  • Send reminders to previous concentrate purchasers.
  • Highlight loyalty rewards or bonus point opportunities.

The day before

  • Create urgency with early access, limited inventory messaging, or countdown campaigns.

7/10 Day

  • Promote flash sales, featured brands, bundle offers, or limited-time pricing.

Because every campaign is tied to specific customer audiences, your messaging stays relevant instead of feeling generic.

Increase visibility with AIQ Loops

Retailers aren't the only ones preparing for 7/10.

For concentrate brands, AIQ Loops provides an opportunity to increase visibility directly inside retailer-owned digital experiences where customers are already shopping.

Brands can place animated advertisements across:

  • SMS landing pages
  • Email landing pages
  • Retailer mobile apps
  • Ecommerce homepages
  • Category pages
  • AI Sales Agent experiences

This allows brands to stay top of mind throughout the customer's digital shopping journey while supporting retailer promotions.

For retailers, Loops also creates opportunities to spotlight featured concentrate brands participating in 7/10 campaigns.

Reward your most loyal concentrate shoppers

Your loyalty program can become one of your strongest tools during seasonal promotions.

Consider rewarding concentrate customers with:

  • Bonus loyalty points on concentrate purchases
  • Exclusive member-only offers
  • Early access to promotions
  • Higher-value rewards for repeat concentrate purchases

These incentives not only increase purchases during 7/10 but also encourage customers to return long after the holiday ends.

Measure what actually worked

Once the promotion is over, understanding performance is just as important as launching the campaign.

AIQ Analytics helps retailers move beyond basic campaign metrics to understand business outcomes.

After 7/10, evaluate questions such as:

Which audiences generated the most revenue?

Compare performance across customer segments to understand whether previous concentrate purchasers, loyalty members, or reactivation audiences produced the strongest results.

Which campaigns drove purchases?

Campaign Reporting connects campaign engagement with downstream purchases, helping teams understand which emails, SMS campaigns, or automations contributed to revenue.

Did customers spend more?

Review order analytics to evaluate:

  • Total concentrate revenue
  • Average order value
  • Units purchased
  • Order volume
  • Revenue trends throughout the promotion

Did loyalty influence purchasing?

Loyalty Analytics provides visibility into how members engaged during the event, including:

  • Loyalty purchases
  • Reward redemptions
  • Member activity
  • Customer retention trends

Did you acquire new concentrate customers?

Lifecycle and demographic reporting help identify:

  • New customer acquisition
  • Returning customer behavior
  • Customer retention
  • Purchasing trends across customer segments

These insights can inform future seasonal campaigns while helping your team understand which strategies delivered the greatest return.

Turn one-day promotions into long-term customer growth

The most successful 7/10 campaigns don't end when the sale does.

Using insights from AIQ Analytics, retailers can identify customers who discovered concentrates for the first time, reward repeat purchasers, re-engage shoppers who didn't convert, and build stronger audience segments for future campaigns.

Instead of treating 7/10 as a single-day event, AIQ helps retailers create a continuous cycle of audience building, personalized engagement, and performance measurement.

By combining intelligent audience segmentation, omnichannel marketing, retail media opportunities through AIQ Loops, and comprehensive analytics, retailers can turn one of the industry's biggest concentrate holidays into measurable, repeatable growth.

Katie Howe

Katie Howe is the voice behind AIQ’s marketing content, blending strategic insight with a knack for storytelling. With a background in brand development and customer engagement, she’s passionate about helping retailers and brands unlock the full potential of their data and campaigns. When she’s not writing, Katie’s likely exploring new cities, testing recipes, or browsing bookshops.

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