AIQ FOR CARWASH
Turn a clean car into a regular habit.
Turn a first wash into the next visit with timely reminders, membership updates, and rewards that make coming back feel worthwhile.
A completed visit gives the next message a starting point.
EVERY DRIVER HAS A DIFFERENT ROUTINE
Give the next wash
a personal reason.
Use visit history, loyalty activity, and customer preferences to build audiences. Welcome a first-time visitor, recognize a regular, or invite someone you haven’t seen lately. Describe who you want to reach, and AIQ can help build the audience logic.
DAYBREAKAUTO SPA
Good to meet you.
Even better to see you again.
Thanks for stopping by Daybreak. See what’s waiting for your next wash.
Find your next fresh start ↗For your customer: a welcome that picks up where their visit left off.
DAYBREAKAUTO SPA
A familiar routine.
A little more shine.
Keep your routine shining. Check your Daybreak rewards before your next wash.
See your rewards ↗For your customer: a useful reminder of the perks they’ve earned.
DAYBREAKAUTO SPA
Life gets busy.
A fresh start is waiting.
Ready for a little shine? Find your next wash at Daybreak, whenever it fits your day.
Plan your next wash ↗For your customer: a relevant invitation, with room to choose their moment.
Example audiences and messages. Configure your own criteria, offers, and channels.
DAYBREAKAUTO SPALOYALTYROUTINE SHINING.
MORE THAN A CLEAN CAR
Make a return visit
feel rewarding.
Award points or discounts when customers take an action you choose. With Flows, that reward can become part of the journey automatically.
- Give the next wash a little extra.Build points and perks around the visits you want to encourage.
- Keep rewards close.Branded Apple and Google wallet passes keep loyalty points and updates on the customer’s phone.
- Make joining part of the visit.Share a signup or pass link in-store, online, by text, or by email.
RAIN TODAY. A BETTER MOMENT TOMORROW.
Let the weather shape
when you say hello.
A wash reminder makes more sense when clearer skies are ahead. Add an optional weather condition to your Flow, wait when rain is forecast, and send when the moment fits.
HELPFUL BETWEEN VISITS
Stay part of their routine.
Without adding noise.
Share a local update, a useful offer, or a quick survey after a wash. Bring text, email, push, wallet updates, voice, and direct mail into your outreach.
- Keep the conversation open.Answer customer texts with their history close at hand in your engagement inbox.
- Give the message another route.Use channel fallback when a message cannot reach the customer through the first channel.
- Ask how the wash went.Use surveys to turn the customer’s experience into feedback your team can use.
Thanks for stopping by, Alex. How was your wash today?
The car looks great! What time are you open tomorrow?
Glad to hear it. We open at 8. You can find our latest hours here.View Daybreak hours ↗
A useful answer. One less thing to search for.FROM THE WASH LANE TO THE NEXT MESSAGE
Let the visit
start the next step.
Through the NXTWash integration, physical wash visits connect with AIQ customer profiles. Use wash frequency and preferred services to shape a relevant follow-up.
Available data depends on your connected system and configuration. See the NXTWash integration
BUILT FOR THE NEXT VISIT
More ways to connect.
More reasons to come back.
Go beyond a single reminder. Bring the message, the reward, and the customer relationship together.
| What your carwash needs | One connected platform | A basic text-only setup |
|---|---|---|
| More than a textEmail, SMS, push & direct mail | Give every invitation the right place to land. Reach customers through text, email, push notifications, and direct mail. | Text messaging only |
| The right momentScheduled & behavior-based sends | Follow the visit, not just the calendar. Send to an audience at once, choose a time window, or follow a customer action. | Batch sends |
| An easier welcomeWi-Fi onboarding & loyalty | Turn a visit into a connection. With Adentro, Wi-Fi visits can bring new contacts into AIQ and support loyalty enrollment. | Separate onboarding tools |
| A real conversationTwo-way Chat inbox | Keep the reply connected to the customer. Respond with saved templates and customer details close at hand. | Separate inbox and customer records |
| Another way to reach themWaterfall messaging | Use the next eligible channel. Set a channel order. If a recipient cannot receive one, AIQ checks the next eligible option. | One channel per campaign |
| A more useful audienceAI-assisted targeting | Find the people your next message is for. Describe the audience you want, then review the group AIQ helps create. | Manual audience building |
| Rewards within reachBranded wallet pass | Keep your carwash in their pocket. Offer an Apple or Google wallet pass for loyalty details and useful updates. | Separate wallet tools |
A basic text-only setup is shown for comparison; capabilities vary by provider. AIQ availability depends on your plan and connected integrations. Waterfall messaging requires Marketing Pro.
A FEW THINGS WORTH KNOWING
Build around the way your wash works.
Can rewards and reminders work together?
Yes. Flows can combine messages with loyalty points or discounts, so your follow-up and reward can be part of the same customer journey.
Do customers need to download an app?
Apple and Google wallet passes keep points and updates close without a separate app. Share the pass through your signup experience, text messages, or email.
Can I use activity from my carwash system?
The NXTWash integration connects wash and customer activity to AIQ. Available fields and triggers depend on your integration and setup.
THE NEXT WASH STARTS WITH A CONNECTION