Buddi is a digital retail and self-service kiosk platform for cannabis dispensaries. It helps streamline in-store ordering, improve customer education, and enhance the retail experience.
The integration between AIQ and Buddi connects in-store customer interactions with AIQ’s marketing and loyalty tools. Retailers can use Buddi order and engagement data to personalize outreach, automate loyalty rewards, and drive repeat visits.
Loyalty Integration: Automatically issue and redeem AIQ loyalty points for purchases initiated through Buddi kiosks or tablets.
Personalized Campaigns: Trigger targeted SMS and email messages based on product interest and order history captured via Buddi.
Audience Building: Segment customers by Buddi usage, purchase frequency, or favorite categories.
Attribution Insights: Connect Buddi-powered in-store behavior to campaign engagement and ROI tracking.
Winback Automation: Re-engage customers who haven’t interacted with Buddi or made a purchase in a set timeframe.
Omnichannel Consistency: Deliver a cohesive experience across Buddi kiosks, in-store touchpoints, and digital communications.