Set the rules that keep customers coming back.

Control how members earn and redeem: earning rules, expiration, rewards, collectible codes, and wallet passes.

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Program settingsExample
JUNIPERCOFFEE & COMPANY

Regulars Club

Example program
Purchases1 point for every $1Base earning rule
Expiration12 monthsReminder before points expire
Rewards$5 off for 500 pointsIn store and in the member wallet
Apple and Google Wallet passes

Illustrative values. Example only.

Your program, your rules.

Every business rewards loyalty differently. Settings let you shape a program that fits your margins and your customers.

Decide how points add up.

Points on purchases
Set how members earn when they buy.
By customer type
Use different earning rules for different customer groups.
By opt-in status
Reward customers who opt in to your marketing.
Referral points
Reward members when the friends they refer join.
Points blocklist
Keep specific profiles from earning.
Earning rulesExample
ProgramJuniper Regulars Club
Earning rules
Points on purchases1 pointfor every $1 spent
Customer typeRegularsExample customer group
Marketing opt-in25 points
Referral joins100 points
Points blocklistExcluded profiles
Rules connect to the member’s profile.

Illustrative values. Example only.

Urgency, on your terms.

Expiration rules
Choose how and when points expire.
Reminders
Let members know before their points expire, so they come back to use them.
Expiration and remindersExample
Points expirationExample rule
Expiration period12 months
Reminder30 days before expiry
  1. Points earned100 points added
  2. Before expirationA reminder to use them
  3. At 12 monthsUnused points expire

Illustrative values. Example only.

Decide what points are worth.

Discount Builder
Create rewards and set how many points each one costs.
Redeem anywhere
In store with staff, in the member’s wallet, or at online checkout where supported.
Collectible codes
Single-use point gifts for packaging and marketing, redeemed in the app, wallet, or a signup form.
Rewards and redemptionExample
JUNIPERCOFFEE & COMPANY
$5 offYour next little ritual.
Reward cost500 points
In storeMember walletOnline where supported
Collectible codeSingle use
JUNIPER-0624

100 points · Example gift

Redeem in the app, wallet, or a signup form.

Illustrative values. Example only.

A loyalty card that’s always with them.

Apple and Google Wallet
A digital card that shows points and updates as members earn and redeem.
Your branding
Add your logo, images, and colors.
Easy to add
Show download buttons on your forms or embed them on your site.
Branded wallet passExample
JUNIPERCOFFEE & COMPANYRegulars Club
Points balance1,240 points
Maya R.Juniper member
Apple WalletGoogle Wallet
Balances update as members earn and redeem.Add download buttons to forms or your site.

Illustrative values. Example only.

Frequently asked questions

Can points expire?

Yes. You choose the rules, and members can get reminders before points expire.

Where can members redeem rewards?

In store with checkout staff, in their AIQ Wallet, or at online checkout when your integration supports it.

Explore related Loyalty features.

See all Loyalty features
Loyalty programsLearn moreMember enrollmentLearn moreMember app and walletLearn more

See it with your own customers.

We’ll show you how AIQ Loyalty fits your business.

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