Every customer, in one complete profile.
Every visit, order, and reward lands in one profile. Duplicates merge on their own, and compliance rules for minors are built in.
Book a demoEverything you need to know about a customer, at a glance.
The profile card shows points, opt-ins, shopping habits, favorite products, and a full history of every purchase, message, and reward.
- Points and opt-ins
- Reward points, plus opt-in status for loyalty, text, email, push, Voice Drops, and wallet pass.
- Shopping habits
- Lifetime spend, average order, items per order, how often they shop, and days since their last visit.
- Favorites
- Their top products, categories, and brands.
- Custom attributes
- Tag customers with what matters to you, like veteran or local. There’s no limit.
- Full history
- Every purchase, message, redemption, survey, and Voice AI call.
- Discounts
- See the rewards a customer can use and redeem them for them.
Fix a mix-up in a few clicks.
Most duplicates merge on their own. When two records need to be combined or separated, your team can fix them by correcting the customer’s contact details.
- 1
Find the affected profiles
- 2
Correct the shared phone or email
- 3
AIQ updates the match on its next refresh
- 4
Confirm recent purchases are on the right profile